What is the difference between reinforcement and reminders? There are many differences and timing is just one of them. Timing plays a critical role in what type of reinforcement message is sent to your learners. For example, a self reflection question get the best response on Thursday between 3 pm and 5 pm.
Why Paying Attention to Timing Matters
Each reinforcement message has a certain value to the overall results. It’s important to pay attention to timing when creating a reinforcement program. To accurately measure knowledge retention, skill development, and ultimately, behavior change, we have learned that the best time to do that is during busy moment.
How Timing Impacts Results
Training reinforcement programs generally come with analytics, allowing you to review your learners’ answers and compare the results for different departments, regions or job functions.
Analytics allow you to dive deeper into your reinforcement program, reviewing survey questions and creating actionable intelligence. You can also measure progress by using repeating survey questions.
When creating a reinforcement program, the questions that are crafted are very important. Why? Because the results of a survey allow you to not only gain helpful feedback, but also allows you to see cause and effect.
Download our eBook, The Science Behind MindmarkereBook, The Science Behind Mindmarker, for more information on timing your reinforcement messages. Learn how to boost knowledge retention among your employees and increase behavior change.