Most training experiences focus on teaching learners exhausting amounts of new information. How do you structure a reinforcement program to help learners remember their training without exhausting them?
3 Tips to Use the Perfect Reinforcement Flow:
- If you don’t give your learners a chance to rest, they’ll take it anyway.
- Promote engagement by using structured training goals and reinforcement objectives.
- Use frequent feedback to shape behavior change.
Find a Balance Between Challenge and Satisfaction
Mihaly Csikszentmihalyi, Hungarian psychologist, introduced the theory, “Flow: The Psychology of Optimal Experience,” which focuses on finding a balance between challenge and ability.
When the challenge far exceeds a learner’s ability, the learner quickly becomes frustrated and abandons the task. On the other hand, when something is far too easy for the learner, they are not bored and unlikely to continue reinforcement.
So how do you design a program that includes the perfect balance of challenge and satisfaction?
Focus on the End Goal
To design an effective reinforcement program, you must structure your program around measurable training goals and reinforcement objectives.
Challenge your learners with short-term goals that ultimately lead to them accomplishing the overarching reinforcement objectives.
Learners must be able to tell how they are progressing through the training reinforcement program.
An impactful reinforcement course incorporates manager support and frequent feedback.
Use gamification to incorporate feedback and promote engagement with reinforcement progress, leaderboards, points, and visual cues.
Learn more about creating the perfect reinforcement flow and other key principles in our eBook: From the Olympics to the 7 Principles of Reinforcement.