How Comcast Business leaned into learning reinforcement to make sales training stick
Comcast Business had an aggressive sales training plan. They were introducing new products and a new sales philosophy that reps needed to apply in all future customer interactions. Enter Mindmarker.
You'll learn how Comcast Business:
- Increased learning retention with spaced reinforcement
- Increased application of new skills in live customer calls
- Improved coaching of sales reps, supervisors and managers