Training reinforcement is a relatively new concept, and because of that, we often have to explain the misconceptions.
Training reinforcement is the continuous reinforcement of course material post-training. Reinforcement programs are crafted using your learning objectives and expected behavior outcomes to increase knowledge retention and change behaviors.
Included below are 8 myths and misconceptions about training reinforcement:
1. Reinforcement is the same as the Forgetting Curve
Reinforcement is not the Forgetting Curve. Although reinforcement is based on principles discovered by Ebbinghaus, reinforcement is more advanced.
2. Reinforcement takes a lot of my learners’ time
A well-crafted reinforcement program only takes a few minutes to complete each week. Training reinforcement messages should be quick, meaningful, and based on your expected outcomes.
3. Reinforcement should start a few weeks/months after training
The best time to start your reinforcement program depends on your reinforcement objectives. Some training programs benefit from reinforcement prior, during, or after training.
When creating a post-training reinforcement program, we suggest your learners start the reinforcement program immediately after training has finished. After the first few days, retention rates drop around 40%. After 30 days, retention rates are less than 20%.
A strong post-training reinforcement program will continue the process of learning well after training has ended.
4. eLearning is more effective because it’s focused and/or blended
eLearning is indeed a good learning method, but it’s not enough to drive lasting behavior change. Reinforcement is more than just remembering new material, an effective program will drive lasting organizational change.
5. Reinforcement is focused on learning
Reinforcement includes learning. However, the main focus on the 5 common learning gaps to help learners apply their new skills.
6. Reinforcement messages should only be sent once a month
Reinforcement relies on continuous learning to make improvements in knowledge retention and behavior change. Instead of sending one message each month, send them weekly and limit the length of each message, to no more than 3 minutes.
7. The morning is the best time to send reinforcement messages
Although the morning is a good time to send SOME reinforcement messages, timing depends on the type of content. Knowledge questions are usually sent during busier times of the day, while reflection questions are sent during slower times.
8. Reinforcement doesn't increase engagement
A good reinforcement program will deliver content at the right time to support behavior change. Use scores, earnings, participant status, and reinforcement progress to help increase engagement.
For information on training reinforcement, download our eBook, The Science Behind Mindmarker.