It has taken your team countless hours to create the perfect training course and implement the new content with hundreds of employees.
You followed all the “rules” of creating the perfect training course but a few months after your first session, you were not seeing an increase in knowledge retention or behavior change. Where did you go wrong?
Included below are three common mistakes that many training departments make after a training course has ended.
1. You’re Not Tracking Your Results After Training
The typical training department does not have a clearly defined system for analyzing and tracking training results.
All training departments should have a clearly defined system of how to track the impact their training has and how to improve those results.
2. Assuming You Have a Training Problem
Many training departments assume there is an issue with the training course, program, or instructor when they are not getting the results they expect. However, unless your learners are actively trying to change their behavior, your training will not have a lasting impact.
Continuously reinforcing your content after training has ended can help increase knowledge retention, but you still need to change your participants’ behaviors for your training to have a lasting impact.
3. You’re Not Creating Actionable Intelligence
Actionable Intelligence is the data gathered from a reinforcement program that is used to identify and fix any problems areas within an organization.
It is important that all training departments have a method to gather and transform training data into Actionable Intelligence. Traditional sources, such as surveys, and one-on-one coaching are burdensome and do not provide valuable insights into training effectiveness.
Continuously reinforcing your content over a period of time is a much more practical approach. During this time, you can track the knowledge retention and behavior changes of all participants in your course, allowing you make educated changes to your training content.
Learn more about defining your training goals, determining reinforcement objectives, closing the 5 reinforcement gaps and achieving the 3 phases of behavior change in our step-by-step guide. Download the 10-Step Guide to Determine Your Reinforcement Objectives.