Most training experiences focus on teaching learners a lot of new information. The more information taught, the more exhausting the training is for your learners. So how does your organization structure a reinforcement program that is designed to help learners remember and apply their training without exhausting them?
3 Tips to Use the Perfect Reinforcement Flow:
- If you don’t give your learners a chance to rest, they’ll take it anyway.
- Promote engagement by using structured training goals and reinforcement objectives.
- Use frequent and multifaceted feedback to shape behavior.
Find a Balance Between Challenge and Satisfaction
Mihaly Csikszentmihalyi, Hungarian psychologist, introduced the theory, “Flow: The Psychology of Optimal Experience,” which focuses on finding a balance between challenge and ability.
While Csikszentmihalyi’s flow model has several aspects to it, one of the core tenets is a balance between ability and challenge. When the challenge far exceeds a learner’s ability, then the challenge or task is probably too difficult for that learner. As a result, the learner quickly becomes frustrated and abandon the challenge. On the other hand, when something is far too easy for the learner, they are not stimulated or engaged and the reinforcement is boring.
So how do you make your training reinforcement program satisfying and challenging without being too hard and frustrating or too easy and boring? What is the perfect reinforcement flow? How to do you design a program that includes a balance of both challenge and satisfaction?
Focus on the End Goal
To design an effective reinforcement program, you must build your program around structured training goals and reinforcement objectives.
The accomplishment of short-term goals are necessary to achieve the long-term goals. Challenge your learners with short-term goals, which will ultimately lead to them accomplishing the overarching reinforcement objectives.
In addition, learners must be able to tell how they are progressing through the training reinforcement program.
An impactful reinforcement course incorporates manager support and built-in feedback points. Always look for opportunities to increase the frequency of feedback whenever possible.
We also suggest that you incorporate a variety of ways to provide feedback. Score, reinforcement progress, ranking, points, visual cues are all examples of gamification that incorporates feedback.
Learn more about creating the perfect reinforcement flow and other key principles in our eBook: From the Olympics to the 7 Principles of Reinforcement.